PUBLIC AUTHORITY FOR CIVIL AVIATION
Public Authority for Civil Information (PACI), Kuwait
Farabi Professional Services Group had successfully delivered a complete Host Integration solution for Public Authority for Civil Information (PACI) Kuwait. The solution was designed to integrate a Call Center IVR system with the IBM Mainframe application, which increased the productivity and improved the efficiency during the public renewal of their Civil ID’s.
HostFront Server provided the tools for the integration platform to build web services based on Screen Logic Interface (SLI) to the mainframe applications, which was traditionally accessed by 3270 terminal emulator.